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About Support

Learn about the ways our support team can help you.

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Returns

Information to make your returns simple.

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Orders and Payment

Learn about placing an order and payment methods accepted.

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Warranty

View our Warranty Policy here.

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Promotions

What you need to know about promotions and coupons.

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Troubleshooting

Answers to the top issues we've seen.

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Firmware Update

Learn about reader firmware updates.

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Billing and Shipping

Details about our shipping and billing.

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Loyalty Program

Get rewarded for being a member.

3 articles
Product Technical Datasheets

All you need to know about card & reader features.

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FAQs

View some of our general, Refresh Pro, Recovery Pro, and Ingest Pro FAQs.

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