All articles
All articles
Categories
About Support
Learn about the ways our support team can help you.
1 article
Returns
Information to make your returns simple.
1 category
Orders and Payment
Learn about placing an order and payment methods accepted.
4 articles
Warranty
View our Warranty Policy here.
1 article
Promotions
What you need to know about promotions and coupons.
2 articles
Troubleshooting
Answers to the top issues we've seen.
1 category • 1 article
Firmware Update
Learn about reader firmware updates.
1 category
Billing and Shipping
Details about our shipping and billing.
1 category
Loyalty Program
Get rewarded for being a member.
3 articles
Product Technical Datasheets
All you need to know about card & reader features.
2 categories
FAQs
View some of our general, Refresh Pro, Recovery Pro, and Ingest Pro FAQs.
10 categories