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General FAQs

What is the difference between professional-level and consumer-level cards?

ProGrade Digital focuses on professional grade memory cards, workflow readers, and software. We put our products through intensive quality assurance to ensure the highest quality products as they reach consumers. Performance: Professional photographe

I've heard a lot about the speed of the card but it's confusing. What do I need to know about it?

Card speeds are important to the overall performance of your camera. Here are three things you should consider:. Transfer speed: How quickly data (images or video) can be downloaded from the card. Faster transfer speeds require less time to import ph

Which memory card formats do you offer and in what capacities?

Format. Speed. Capacities. CFexpress 4.0 Type B Iridium. Up to 3550MB/s read speed. Up to 3000MB/s write speed. 400GB, 800GB, 1.6TB. CFexpress 4.0 Type B Gold. Up to 3400MB/s read speed. Up to 3000MB/s write speed. 256GB, 512GB, 1TB, 2TB. CFexpress 4

What readers do you offer?

Format. Transfer speed. Interface support. CFexpress Type B Single-Slot Reader (PG05.6). Up to 40Gb/s (5GB/s). USB 4.0. CFexpress Type A Single-Slot Reader (PG09.6). Up to 40Gb/s (5GB/s). USB 4.0. CFexpress Type B/SDXC Dual-Slot Reader (PG05.5). Up t

There are many memory card suppliers. Why should I choose ProGrade Digital?

ProGrade Digital is exclusively focused on providing the highest performance memory cards and workflow accessories for professionals who shoot with DSLRs, mirrorless cameras and digital cinema cameras. Everything we do—from engineering, product devel

Does ProGrade Digital work directly with camera manufacturers?

Yes. ProGrade Digital works closely with leading camera manufacturers including RED, Blackmagic, Canon, DJI, Fuji, GoPro, Nikon, Olympus, Panasonic, Sony and others.

Can I be assured that ProGrade Digital memory cards are compatible with my cameras?

Our compatibility testing lab tests devices from all the major camera manufacturers. We leverage years of experience working closely with professional DSLR, mirrorless, and video camera manufacturers to ensure our cards pass rigorous qualification te

Why are we improving our packaging to be even more sustainable?

When ProGrade Digital launched, we knew that we wanted to have packaging that was better for the environment. However, as new packaging technology became available and the issue of plastic waste in our environment has only gotten worse, we decided it

Why is ProGrade Digital replacing the plastic jewel case that holds the memory card?

The jewel cases that are commonly used to ship memory cards are not recyclable. Most people simply throw them in the trash, where they end up in landfills or potentially in the oceans, and they sit there forever. For our customers who use the jewel c

What are the benefits of our jewel case packaging replacement?

After conducting extensive research, we discovered that a mixture of fibers from sugar cane and wood pulp is now being used as a substitute for plastic packaging for many consumer products. Our new fiber tray mixture is made from renewable materials

What other packaging improvements are we making?

In addition to replacing our jewel cases with sustainable fiber trays, we will also be replacing our plastic bag that contains our product for shipping with a more environmentally friendly polyolefin shrink wrap.

Who is 5 Gyres?

The 5 Gyres Institute is a leader in the global movement with more than ten years of expertise in scientific research and engagement on plastic pollution issues. Since 2009, the team has completed 19 expeditions, bringing more than 300 citizen scient

Why is ProGrade Digital donating to 5 Gyres?

ProGrade Digital has taken the next step in creating environmentally friendly packaging by removing the plastic waste in our already low-impact packages.  We are partnering with the 5Gyres Institute because they are one of the leaders in the movement

What do the symbols on my SD card mean?

Capacities. The capacity number tells you how much storage space a particular card has. Card capacity is usually given in Gigabytes (GB). Read Speed. Read speed indicates how fast you can read data off the card. A faster read speed equals shorter dat

How do I test the speed and performance of my memory card?

There are four free ways to test your memory card’s performance. CrystalDiskMark - is an open-source benchmark tool that provides in-depth insights into your memory card’s read and write speeds. It has a user-friendly interface and straightforward de

How do I take care of my memory card?

Taking good care of your memory card can prolong its lifespan and maintain optimal performance.  Here are 5 essential tips to proactively care for your memory card. Handle with Precision: Gentle insertion, removal, and proper power-off procedures pro

How do memory cards work?

Memory cards may have different form factors, connectors, bus standards, or PCI lanes, which makes them look different and perform differently, but the underlying working principles are still the same. A memory card is a small, portable data storage

How do I recover deleted photos or videos from any memory card?

Losing data after a long day of shooting can be one of the worst feelings in the world.  Luckily, we have advanced, reliable software called Recovery ProTM that can recover your lost photos and videos. You can follow a simple 3-step procedure using R

How do I choose the right memory card?

Choosing the right memory card is important but can be overwhelming. Luckily, here is an easy three-step guide designed to help you find the best memory card for your needs. Compatibility. You can check what cards are compatible with your camera by l