When Ingest Pro is not allowed to access a drive, macOS will tell Ingest Pro it's empty. Fix this by enabling Full Disk Access in the Privacy & Security (macOS 13.x or newer) or Security & Privacy (macOS 12.x or older) system setting.
If you accidentally unplugged the Source or Destination, try redoing the transfer, as Ingest Pro will pick up where it left off (see duplicate detection). In all other cases, check the Transfer Log (hint: clicking the transfer status will open the Tr
Ingest Pro will prevent your computer from going to sleep while transfers are still running.
Transfer Logs are nothing more than a receipt and are also always saved locally on the machine that did the transfer, so it's safe to delete them. Media Hash Lists can also be deleted safely.
Some people who previously used Finder to copy data have a habit of comparing folder sizes to determine if a copy was successful. Besides this being a flawed method as it doesn't show file corruption, it also produces a lot of false positives. For mu
No. Ingest Pro only transfers files and any associated metadata to the volumes you specify as a Source or Destination in-app, nowhere else.